How to get started with your eero Plus subscription

Security and safety for the connected home.

eero Plus adds security and safety services to your eero, such as active threat protection and parental controls. It can also give you deeper insights into your network usage and improves your internet experience by blocking ads.

Menu (Click to navigate)

Advanced Security

Keep your family safe from phishing attacks, viruses, and accidentally visiting deceptive sites.

Turn on Advanced Security

From the Discover tab

1. Click on eero Plus.
2. Scroll down to the Network section.
3. Toggle on Advanced Security.

Ad Block

Improve your browsing and streaming experience by blocking ads on your devices.

Turn on Ad Blocking

From the Discover tab

1. Click on eero Plus.
2. Scroll down to the Network section.
3. Toggle on Ad Blocking.

Profiles

Create profiles so that you can set custom schedules, control internet access, and apply content filters by profile.

Create a profile

From the Home tab

1. Click on the Blue Plus in the top right.
2. Select Add a Profile from the pop-up menu.
3. Add a profile name.
4. Select which devices to add to the profile.
5. Tap Done.

Content Filters

Set restrictions for designated devices based on age or content categories.

Set up Content Filters (from Discover tab)

From the Discover tab

1. Click on eero Plus.
2. Scroll down to the Profiles section, and select Content filters.
3. Select the profile for which you want to set up content filters.
4. Tap the desired filter level and click Apply.
5. Toggle on/off individual content filter categories as desired.

Set up Content Filters (from Profile)

From a Profile

1. Select Content filters.
2. Tap the desired filter level and click Apply.
3. Toggle on/off individual content filter categories as desired.

Allow & Block sites

Prevent particular websites from displaying on certain family members’ devices.

Add a blocked site

From the Discover tab

1. Click on eero Plus.
2. Scroll down to the Profiles section, and select Block & Allow Sites.
3. Tap Add Blocked Site.
4. Enter the URL of the website you wish to block.
5. Select the Profiles for which you want to block the site (or select Network to block it for all users on the network).

To add an allowed site, follow these same steps but toggle to the Allowed tab and select Add Allowed Site on Step 3.

Data Usage

View historical data usage by profile or device with daily, weekly, or monthly snapshots.

View Data Usage activity

From the Activity tab

1. Tap on the Data Usage block.
2. Navigate between the Day, Week, and Month tabs, and the Profiles and Devices tabs. 3. Select a profile or device to view more details.

Activity Center

See how many scans eero Plus has performed and how many threats it has blocked.

View Scans and Treat Blocks activity

From the Activity tab

1. Tap on the Scans or Threat blocks block.
2. Navigate between the Day, Week, and Month tabs.
3. Select a top device to view more details.

Notifications

Manage which eero Plus notifications you receive.

Manage notifications

From the Settings tab

1. Select Notifications.
2. Customize notifications to your liking.

Available with eero Plus

DDNS

More easily access your network and devices eero DDNS.

Manage DDNS

From the Discover tab

1. Tap eero Plus.
2. Scroll to eero Plus partners and features.
3. Tap DDNS.
4. Slide toggle on for DDNS.
5. Tap and hold Domain to copy the domain address.

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