Six new ways eero is improving wifi for all

At eero, we’re here to make the technology in our homes just work, and that means continuing to deliver fast and reliable connectivity solutions. Because of our commitment to deliver simple, reliable wifi solutions, our customers continue to trust eero as the heart of their connected home. This edition of the Download summarizes all six of the new products and features we are announcing today that help improve everyone’s wifi:

Round out your wifi with eero Built-in.

As the number of connected devices in customers’ homes continues to grow, we keep looking for new ways to make our homes smarter and more reliable. Last year, we launched eero Built-in with Ring Alarm Pro; this year, we’re bringing eero to Echo. With eero Built-in, we’ve added eero mesh wifi technology, including our patented TrueMesh, directly into the latest generation of Echo Dot and Echo Dot with Clock, making them the first Amazon Echo devices to serve as mesh wifi extenders. eero Built-in enabled Echo devices can add up to 1,000 square feet of coverage to your existing eero network and support speeds up to 100 Mbps—so you can easily add music, Alexa, and now wifi to your favorite room. We’re bringing eero Built-in to the all-new 5th Gen Echo Dot and Echo Dot with Clock, as well as the 4th Gen Echo, on Oct. 20. In the coming months, we’ll also bring eero Built-in to the 4th Gen Echo Dot and Echo Dot with Clock through an over-the-air update.




We’ve got your back(up).

Internet outages are frustrating when they happen, and are even more disruptive as we continue to work, learn, watch, and play games from home. That’s why we’re introducing eero Internet Backup, which lets you wirelessly connect your eero network to a backup internet source, like a mobile phone hotspot. You can choose up to eight mobile hotspots or wifi networks as a backup for your home network. Should your internet go down, it’s easy to temporarily switch your eero network over to your backup connection—so your connected devices stay online. Keep enjoying HD video streaming, video conferencing, music streaming, or online gaming with a capable hotspot during an internet outage. And when the outage is over, eero Internet Backup will automatically switch your eero network back to your original connection.

eero Internet Backup will be available in the coming months to all eero Plus subscribers and select ISP customers. More details on the rebrand to eero Plus can be found here.




It’s wifi. Elevated.

Introducing our PoE (Power over Ethernet) line-up of products, a new class of eero devices.

eero PoE 6 is our first Wi-Fi 6 Power over Ethernet access point designed for ceiling or wall-mounting. It can provide up to 2,000 square feet of coverage and can support 100+ devices. It also supports 160 MHz channels and wireless speeds up to 1.5 Gbps. eero PoE 6 will launch in October 2022 for professional installers in the US and Canada and in early 2023 for internet service providers in US and Canada. In early 2023, eero PoE 6 will be available for sale on amazon.com and eero.com in the US.

eero PoE Gateway is a 10 Gbps wired gateway capable of powering your PoE devices, including eero PoE 6 access points to provide wifi coverage throughout your home or business. It features two 10 GbE ports, and eight PoE-capable 2.5 GbE ports. eero PoE Gateway will launch in early 2023 in the US and Canada, for professional installers, internet service providers, and will be available for sale on amazon.com and eero.com in the US.

eero for Pro Installers is included with eero PoE 6 or eero PoE Gateway when purchased through authorized professional installers and provides the ability to quickly set up a home network and maintain them through the eero app. The installer app allows them to manage, view, and transfer networks without having to go onsite. It provides pro Installers with an initial five-year license to access premium eero Insight features including network health, remote network management and more.




The wifi solution small businesses can rely on.

eero for Business combines our world-class mesh wifi with intuitive business software, making it simple for small businesses to offer fast, secure wifi to their customers. With a simple setup and excellent reliability, businesses won’t need much IT help. And when they do, they’ll have access to 24/7 eero support. eero for Business allows them to provide custom experiences for visitors with a captive portal, have their customers accept online terms, and help with security with Multiple SSIDs. 

For installers and providers, eero for Business offers the perfect solution to bring to small businesses. We’ve made it simple from start to finish, with fast installations, enhanced security, easy segmentation and prioritization, and eero and Amazon’s support that can solve issues in minutes, not hours. The easy-to-use mobile app also lets our ISP partners maintain customers’ networks remotely, saving time on both ends. eero for Business will be available in the U.S. and the UK, starting early 2023.




**The information, data, and images included in this document are current as of the date of delivery only and subject to change by eero at any time. By receiving and reviewing this document, you acknowledge that any purchasing decision you make in reliance on this document is being made with information that may change at any time. Some features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. Internet connection speeds and availability depend on your Internet service provider; if your Internet service provider does not provide you with the maximum supported speed, you will not experience that maximum speed. Maximum wireless signal rates are derived from IEEE 802.11 standard. Specifications assume wired Ethernet connection; your experienced speed may vary when connected to an eero device that is configured as a wireless extender. Coverage estimates are based on normal use conditions. Actual range and performance can vary, and maximum supported speeds may not be available to all customers, due to factors such as local regulations (including power limits), network configuration, interference, connected devices, device usage, location of the eero devices in your home / room, building materials and obstructions. Specifications are based on use of a Wi-Fi 6 or later-generation client device that supports 160 MHz. For more information about eero performance, visit support.eero.com. eero PoE Gateway has not been authorized as required by the rules of the Federal Communications Commission. eero PoE Gateway is not, and may not be, offered for sale or lease, or sold or leased, until authorization is obtained. For more information about eero performance, visit support.eero.com